HMSHost International Human Rights Policy


The purpose of the HMSHost International B.V. (HMSHost) global Human Rights Policy (Policy) is to express our commitment to respecting Human Rights in line with the values of ethics and compliance as expressed in our Code of Ethics (Code). This Policy also reflects the statements on Human Rights made by the Autogrill Group of which HMSHost forms part. The provisions of this Policy are derived from key international human rights standards including UN Guiding Principles on Business and Human Rights, the ILO Declaration on Fundamental Principles and Rights at Work and the UN Declaration of Human Rights, the UN Global Compact and the principles laid down in the OECD Guidelines for Multinational Enterprises. HMSHost complies with all current local, national, and international laws regarding the protection of human rights. This Policy may not conflict with any local laws or regulations and if such would be the case the law or regulation would prevail. Where the terms of this Policy are stricter than the applicable legislation or provide additional safeguards, rights or remedies, the terms of this Policy will prevail.


This policy applies to all HMSHost associates and each company that is majority owned and controlled, directly or indirectly by HMSHost.

Policy Statements & Principles

Our Code of Ethics provide that we will respect others and succeed together. Respecting the human rights of our associates, along with those in our value chain, and the communities in which we operate is the cornerstone of our Policy.

People & Development

People & Development
We believe in the value of human capital and seek to enhance and support the development of each individual’s expertise and the sharing of knowhow. We want to take care of our associates so that they can provide valuable services to our customers and to the local community. Respecting and enhancing multiculturalism, contributes to the growth of a successful corporate culture.

Diversity & Non-Discrimination
We respect the personality and dignity of each individual and believes in enhancing diversity without distinction. We are committed to diversity in our working environment where mutual respect prevails. No form of discrimination based on race, color, age, gender, sexual orientation, gender identity and expression, ethnicity or national origin, disability, pregnancy, religion, political affiliation, union membership, covered veteran status, protected genetic information or marital status or any other form in hiring and employment practices such as wages, promotions, rewards, and access to training is allowed.

Child Labor
We reject the use of child labour inside its structures nor will tolerate child labour as defined by international standards.

Freedom of Association & Collective Bargaining
We protect the right to freedom of association and collective bargaining, recognizing the undeniable importance of these freedoms, in accordance with national laws. Associates and/or their representatives shall be able to openly communicate and share ideas and concerns with management regarding working conditions and management practices without fear of discrimination, reprisal, intimidation or harassment.

Working Hours [& Work-Life Balance]
Workweeks are not to exceed the maximum set by local law. [We aim to increase the employability of our associates by amongst others focusing on flexibility when possible: working practices that acknowledge and support employees to achieve a balance between their home and working lives in the different stages of their life.]

Minimum Wage Standard & Living Wage (Fair Remuneration)
We want to build long-term, sustainable relationships with our associates. One way to achieve this is to pay fair and balanced salaries and benefits. Associates’ wages should comply with all applicable local minimum wage laws.

Workplace Security & Harassment Prohibition
We provide and maintain a workplace that is free from violence, harassment, intimidation, and other unsafe or disruptive conditions due to internal and external threats. We do not tolerate any form of harassment of employees or co-workers, or the threat thereof.

Workplace Safety (Health and Safety)
We guarantee adequate standards for the protection of workplace health and safety and promotes responsible behavior by all employees at all company levels.

Freely Chosen Employment
We are opposed to any exploitation of workers. We do not allow for any form of slave, forced, bonded, indentured, or involuntary prison labor, debt bondage or any form of forced child labor. All work must be voluntary and not subject to mental or physical oppression. We do not allow for human trafficking (1). This includes transporting, harboring, recruiting, transferring or receiving vulnerable persons by means of threat, force, coercion, abduction or fraud for the purpose of exploitation. Employees are free to leave work at any time or terminate their employment.

Human Rights in our supply chain
In our commitment to responsible supply chain management, we have adopted the Autogrill Group Supply Chain Sustainability Guidelines, covering human rights in relation to the supply chain. All suppliers are expected to accept our Code of Ethics, as part of the qualification process.

Grievance Mechanisms & Speak Up
We value and respects honest and open communication, and all associates or any other stakeholders have the opportunity to raise questions and or concerns regarding potential and actual adverse human rights impacts according our Speak Up policy. No reprisal or retaliatory action will be taken against any person for raising concerns under the Policy. We are committed to investigate any concerns, and we will act appropriately to any human rights violations without delay.

(1) Please refer to our company website (Homepage | HMSHost International) for our UK Modern Slavery Act 2019 yearly statement.